Zendesk & File Attachments

AmberV

June 11, 2019 20:21

Is there any way to enable file attachment in ZenDesk settings? I was going to share a theme that I've been working on, so I figured I'd use the "Code block" paragraph style in this editor. Unfortunately that seems to mess up the line spacing in the JSON file, and you can't paste into an open code block environment either.

I can of course link to it from a server somewhere, but not everyone will have that option.

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  Fletcher Penney

  June 11, 2019 20:59

  Apparently Zendesk only allows attachments in support tickets, not in the forums (except for images)

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  AmberV

  June 11, 2019 21:11

  Okay, I'll just link it. I'm not sure what is happening with the code block setting, causing line breaks to be inserted between every line of code. It doesn't do it for shorter snippets. Well, it would probably be obnoxious to have to scroll past an entire .theme file in a thread anyway. :)

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