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[Bug?] nvUltra Beta crashes on launch of app

Completed
Howard Dinin

nvUltra Beta (v.1.0.0b78) crashes on launch, repeatedly

At first, I was trying to diagnose why the menu icon kept disappearing (dock icon was OK). I quit nvUltra and reloaded, and menu icon reappeared.

Then the icon again disappeared, and the application crashed. NO crash report or log was generated. Repeated attempts to reload nvUltra failed. App would start to load, menu icon appeared briefly, and then the app crashed.

I am on a MacBook Air (Retina, 13-inch, 2018)

Mac OS 11 Big Sur 11.2.3

Please note, I use a Mac OS utility (one of several actually) that loads on startup. It's called Bartender 4 (v.4.0.41) and is intended to help manage menu icons. It is not creating any other problems. For what it's worth, nvALT (v.based on NV 2.0 β5) is also installed on this device, not in use, and when tested showed no similar behavior, i.e., menu icon stays in the menu bar, and app does not crash on loading.

nvUltra Beta was recently added to list of login items for me as User on boot of this device. It has been operating properly until the current behavior (about a week).

I have saved a .txt file of a few seconds of "Console" activity recorded during an attempt to boot nvUltra, and searched, as instructed, on "nvultra." I need instructions or steps to follow to share file securely.

 

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Comments

6 comments

Date Votes
  • Fletcher Penney

    What do you mean when you say the dock icon was ok?  If either icon is present, the app (generally) is still running.

    Also unusual for an app to crash and not generate a crash report (and to pop up the macOS window with the crash report.)

    Does the same behavior occur when Bartender is not running?

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  • Howard Dinin

    What I meant is what you said. If the icon was in the menu, it was running. If not, not.

    I also found it unusual that the app would appear to start up and then stop running. But the tell-tale was that the menu icon would appear (before the app file window opened) and then disappear, and the app was not running at that point.

    I did not try running nvUltra with Bartender turned off. Bartender has never been a problem. It seems to operate properly with all other apps that have icons appear in the menu bar. But I'll try it.

    In the current state, I quit all apps and logged out and then restarted the device. nvUltra opened fine as a "log in" item, and the menu icon appeared and was stable. I switched back and forth between nvUltra and other apps and desktop by clicking on the menu icon.

    In the meanwhile (I just looked to check), the nvUltra menu icon has again disappeared, and the dock icon is still present, but there is no indication the app is running. Activity Monitor (which I just launched) does not show nvUltra as operating.

    I was able to launch nvUltra from the Applications icon in the dock. It is operating now, and the menu icon has appeared showing the app is running. The dock icon also shows nvUltra is running.

    I'm sorry about this anomalous behavior, but I can only report what is happening as I am able to observe it.

    All I can do is stop Bartender from installing, and again try to observe nvUltra behavior.

    I'll report any unusual or further anomalous behavior.

    I also still have that log of the Console report, if you want it. Please indicate where to send the .txt file.

    Thanks.

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  • Adrian Fronda

    Sorry Fletcher, I have posted a very similar issue (including 3 attachments) in a wrong place.

    I have not a clue, why all other .md files in various folders do open just fine, but the one attached does not. I had a look at it in BBedit, but I have seen nothing untowards.
    Thank you for any help.

    I have not a clue, why all other .md files in various folders do open just fine, but the one attached does not. I had a look at it in BBedit, but I have seen nothing untowards.
    Thank you for any help.

    Adrian


    Sadly, I cannot attach here .txt files
    I do not understand why we have this restriction exactly here. So I must now copy-and-paste the crash report.
    Thank you for all the time you spend on this new application.
    Adrian

    Exception Name: NSInvalidArgumentException
    Description: STTextStorage addAttribute:value:range:: nil value
    User Info: (null)

    0 CoreFoundation 0x00007fff206886af __exceptionPreprocess + 242
    1 libobjc.A.dylib 0x00007fff203c03c9 objc_exception_throw + 48
    2 Foundation 0x00007fff21409533 -[NSUserActivity setDelegate:] + 0
    3 nvUltra Beta 0x000000010851982a nvUltra Beta + 1710122
    4 Foundation 0x00007fff213ace33 -[NSAttributedString enumerateAttribute:inRange:options:usingBlock:] + 318
    5 nvUltra Beta 0x0000000108519426 nvUltra Beta + 1709094
    6 nvUltra Beta 0x00000001085190c2 nvUltra Beta + 1708226
    7 nvUltra Beta 0x000000010851903a nvUltra Beta + 1708090
    8 nvUltra Beta 0x00000001085230bd nvUltra Beta + 1749181
    9 UIFoundation 0x00007fff23bb1dad -[NSTextStorage endEditing] + 134
    10 nvUltra Beta 0x0000000108522e4b nvUltra Beta + 1748555
    11 nvUltra Beta 0x00000001085233b3 nvUltra Beta + 1749939
    12 nvUltra Beta 0x000000010851e40c nvUltra Beta + 1729548
    13 nvUltra Beta 0x000000010851cb6e nvUltra Beta + 1723246
    14 nvUltra Beta 0x00000001083a0645 nvUltra Beta + 165445
    15 nvUltra Beta 0x000000010839de09 nvUltra Beta + 155145
    16 CoreFoundation 0x00007fff20603fec __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    17 CoreFoundation 0x00007fff2069f89b ___CFXRegistrationPost_block_invoke + 49
    18 CoreFoundation 0x00007fff2069f80f _CFXRegistrationPost + 454
    19 CoreFoundation 0x00007fff205d4bde _CFXNotificationPost + 723
    20 Foundation 0x00007fff21343abe -[NSNotificationCenter postNotificationName:object:userInfo:] + 59
    21 AppKit 0x00007fff22f666b7 -[NSTableView _sendSelectionChangedNotificationForRows:columns:] + 219
    22 AppKit 0x00007fff2319a3bb -[NSTableView mouseDown:] + 5753
    23 AppKit 0x00007fff23047454 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4956
    24 AppKit 0x00007fff22fb6bd8 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2594
    25 AppKit 0x00007fff22fb5f9a -[NSWindow(NSEventRouting) sendEvent:] + 347
    26 AppKit 0x00007fff22fb4384 -[NSApplication(NSEvent) sendEvent:] + 352
    27 AppKit 0x00007fff2328cf1e -[NSApplication _handleEvent:] + 65
    28 AppKit 0x00007fff22e1d6af -[NSApplication run] + 623
    29 AppKit 0x00007fff22df196f NSApplicationMain + 816
    30 libdyld.dylib 0x00007fff20531621 start + 1
    31 ??? 0x0000000000000001 0x0 + 1
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  • Fletcher Penney

    Adrian Fronda -- If you open a support ticket, you can attach files (which is what you already did, just commenting here for others).  You can't attach files in the forums.

     

    As to your specific file, it triggers a bug in the elastic tabstop mechanism.  This has already been fixed for an upcoming version.  For now, you can either turn off elastic tabstops, or change `#<tab>` to `#<space>` in your headings.

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  • Fletcher Penney

    Howard Dinin -- You can open a support ticket and attach documents there, including the text from the Console.  We'll see if anything useful shows up.

    Thanks!

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  • Fletcher Penney

    Howard's problem solved in support ticket -- not related to nvUltra.

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